Contact

You'll be talking to me.

There is no support team and no ticket system. It's one person, usually replying between flights, and usually within a day.

Something's wrong with an order

Reply to your order confirmation email with your order number and a photo. Fastest route, always.

Where is my parcel

Check the tracking link in your shipping email first. If tracking hasn't moved in seven days, message us and we'll chase it.

Anything else

DM @layoverkit on TikTok or Instagram. It's the same person either way.

Wholesale, press, collabs

DM works. Say what you want in the first message and you'll get an answer much faster.

Layover · layover.au · Queensland, Australia